The quality of these shutters pleasantly surprised me! I love how they look and feel, especially at this fair price. Most importantly, I want to give a shoutout to the customer service team. We had an issue where the shipping company lost one of the panels en route. Customer service immediately worked with me to send us a replacement. I was able to reach them via text whenever I needed to reach them.
I should say that we did have some issues installing these mostly because our drywall returns were uneven (nothing wrong with the shutters) so we ended up hiring a handyman to help us install which was still cheaper than getting these shutters made any other way.
Overall very positive experience!
Im honestly surprised this worked for perfectly. Installation was shockingly easy, even in this space nearly 7 feet wide. The shutters are beautiful, fit perfectly, and function as advertised. The same week I ordered from Coverly, I got a quote for custom shutters for this space for $19,000 (not a typo). It’s amazing I was able to do it with Coverly for <10% the cost! And the customer service was so refreshing. An Actual Human Person, not an AI bot, texting me with excellent advice when I made mistakes on the install. I could cry, just wish more companies would offer the same. A million stars!
Couldn’t be happier with the entire experience. As an architect, I have paid significantly more for similar quality product. The service was incredible too, they took the time to reach out to me directly to fine tune my order and get it perfect. Will definitely order more and recommend to clients.
The shutters were exactly what we hoped for. We have blinds in several rooms, and these are such an upgrade to those. A different quote we had was over double the price. The shutters are clearly built to last so the value is 10/10. Installation was straightforward, I will post a video.
The process is very easy. Fill out the order form and there are info buttons for help asking the order form. They have chats if you have additional questions before ordering. I received a call from customer service to ask if I wanted to frame the shutters another way and then told me exactly what I needed to do. Install was easy. Very nice product! Customer service was very helpful.
I really like my shutters. They are an amazing upgrade to my home. Super easy to install. It took a few hours to do four rooms. I plan to recommend to friends. I can even help them install it if they aren’t skilled enough. It’s so easy a caveman can do it.
I wanted to let you know how much I appreciate you and your company. The professional workmanship is overwhelming and easy to install. This large picture window in front of our home looks amazing! Your design team and I had several conversations on how best to design for this project. Once all recommendations were considered and final measurements were made your team quickly went to work. They even doubled back and checked with me on n the final measurements.
This is my third order and plan to continue to use this company until all twenty three windows in our home are treated with your shutters. From design to building, packaging and delivery your company is top notch!!
These shutters are absolutely amazing! Money well spent as an investment in our home! If you have any doubts about ordering, let that go and make the purchase! I have seen some of the 1 star reviews and I have to disagree. Most was measurements, but that would fall on the home owner as they are going by what was sent to them in the order. Furthermore, they give you an option to purchase an exact fit warranty, its well worth it to do so in case you yourself have measured incorrectly. I have nothing but good things to say about this company as you literally get to design exactly what you want for your home. Thank you Coverly! You guys are amazing!
This is our first order of shutters. The second order will be for five larger windows for the living room. Our home is one of 3000 homes in new community in Maryland. Once all shutters are installed, we'll post on the community website and offer a referral to all new owners.
I absolutely love these shutters. They are beautiful and I love that I can hang them myself. They are very easy to install. This is my 4th shutter I’ve purchased from Coverly and I’ve got 5 more to go. I love the support I received regarding my delivery.
Orders arrive close to the estimated time of completion. It was packed safely and securely in two boxes. Items came with no instructions but overall install was straight forward. Although it was trail and error on the bigger shutter, the smaller shutter took me less than 30 mins to install and mount.
Craftsmanship is very good, definitely feels more premium compared to other shutters I've tested. Not cheap plastic and not as heavy as wooded shutters. I'd suggest test fitting first before mounting and drilling in. Depending on the size ordered, installation and mount can be done by one person. Material is light and sturdy. I'd highly recommend and would purchase again.
Great product and customer service. They reached out during the building process to make extra sure it would fit my window perfectly. Shutters are very well made and I loved that I could order it unfinished so I could paint it myself. Will order again in the future.
Well done product. Got frame & hardware not ordered or needed. So, unfortunately for you, extra labor, items, and shipping costs. Correspondence and response were excellent.
Absolutely Love my custom made Coverly Plantation Shutters! Great quality and easy to install. Definitely recommend Coverly to anyone looking for a well made and great looking shutter. Thank you Coverly, very happy with the shutters!
